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Service Disruption: Kivra User Matching Production

» Published on Thu, 04 Jun 2026 14:20:00 +0000

  • Resolved

    The service is now operating as expected. The fix has been successfully deployed to production, and we have verified that the Kivra user-matching service is fully restored.

    We apologize for the disruption and hope it did not cause too much inconvenience. Thank you for your patience.

    » Updated Thu, 04 Jun 2026 15:34:00 +0000
  • Update

    A fix is currently being deployed to the sandbox environment for testing. Once verified, it will be rolled out to production.

    We are monitoring the progress closely. Thank you for your patience in the meantime.

    » Updated Thu, 04 Jun 2026 14:28:00 +0000
  • Update

    Kivra is currently experiencing an issue with the user-matching service. We have identified the issue and are actively working on a resolution. We apologize for any inconvenience this may cause.

    » Updated Thu, 04 Jun 2026 14:28:00 +0000
  • Investigating

    Kivra is currently experiencing an issue with the user-matching service. We have identified the issue and are actively working on a resolution. We apologize for any inconvenience this may cause.

    » Updated Thu, 04 Jun 2026 14:20:00 +0000

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