Email Matching Service Production

» View Event Details | Created Wed, 18 Mar 2026 12:18:00 +0000

Update

The forecast is that the email matching service will be fully operational by tomorrow, Thursday. The current delay is due to the manual review required for the errors resulting from the initial disruption.

Posted: Wed, 18 Mar 2026 13:46:00 +0000

Update

The root cause has been found, and a solution will be released soon to resolve the issue.

Posted: Wed, 18 Mar 2026 12:41:00 +0000

Investigating

Kivra are currently experiencing a technical issue with our email matching service. We are investigating the cause and apologize for any inconvenience this may cause.

Posted: Wed, 18 Mar 2026 12:18:00 +0000