Kivra Status

Current health status and information about upcoming events

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Event History

June 2026

Disturbance in the Signature service when signing

» View Event Details | Created Mon, 15 Jun 2026 08:00:00 +0000

Investigating We've been notified by some users that our signature service is not working as intended. We're currently investigating, preliminary findings suggest that it's only users (delegates) with many agreements due to be signed that are experiencing the issue.
Posted: Mon, 15 Jun 2026 08:00:00 +0000

Service Disruption: Kivra User Matching Production

» View Event Details | Created Thu, 04 Jun 2026 14:20:00 +0000

Resolved The service is now operating as expected. The fix has been successfully deployed to production, and we have verified that the Kivra user-matching service is fully restored. We apologize for the disruption and hope it did not cause too much inconvenience. Thank you for your patience.
Posted: Thu, 04 Jun 2026 15:34:00 +0000

Scheduled Maintenance: Sandbox Environment Cleanup

» View Event Details | Created Fri, 12 Jun 2026 10:00:00 +0000

Update Following our previous announcement regarding the scheduled sandbox cleanup on Friday, June 12th, please find some important clarifications on what will be preserved and what will be affected: Preserved Data: All user accounts, account settings, tenant configurations, campaigns, and logos will remain completely intact. Metadata: All metadata associated with historical content will be kept. Content & PDFs: While the metadata is preserved, the actual files (PDFs) belonging to content sent prior to the cleanup on June 12th will be replaced by a placeholder PDF. If you have any questions or concerns, please do not hesitate to contact us.
Posted: Thu, 11 Jun 2026 08:06:00 +0000

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