» Published on Mon, 04 Mar 2024 08:34:00 +0000

• Resolved

  Kivras system should be working as expected.

  » Updated Thu, 07 Mar 2024 08:27:00 +0000

• Update

  The situation has stabilized and our systems are continuously improving with faster response times. As a sender you might still get an "error 500"- type response from the API. If this happens we encourage you to try sending again.

  » Updated Wed, 06 Mar 2024 13:22:00 +0000

• Update

  We continue to work on making Kivra Campaigns and Sender Home available. Prioritizing during the day has been to stabilize, and monitor, services such as sender API. We continue to work to be able to restore all our services to normal.

  » Updated Tue, 05 Mar 2024 15:23:00 +0000

• Update

  We continue to work intensively to restore all our services to normal operation.

  If you get a 500 in response when you try to send in Kivra, you should always make a re-try.

  We apologize for the inconvenience this creates.

  » Updated Tue, 05 Mar 2024 09:48:00 +0000

• Update

  Kivra still has some network issues.

  Sending content in the service works as expected. Matching users before sending works as expected.

  Services currently affected are Kivra Campaigns and Kivra Sender Portal.

  We are working on fixing the error.

  We apologize for any inconvenience this may cause.

  » Updated Tue, 05 Mar 2024 07:28:00 +0000