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June 2022

Inconsistent user matching between 24/5 and 3/6

» View Event Details | Created Fri, 03 Jun 2022 12:22:00 +0000

Resolved

Between 2022-05-24 and 2022-06-03 our matching may have been inconsistent due to some of the users who rejected a tenant being included in the matching. In case an attempt was made to send content to these users, a 40105 answers would be delivered via API or a "POSTAL" answers delivered via the batch system. The issue is now solved so matching is working as expected since 8:30 today 3/6.


Posted: Fri, 03 Jun 2022 12:22:00 +0000

issue with sandbox environment for mina meddelanden

» View Event Details | Created Wed, 08 Jun 2022 15:02:00 +0000

Resolved

The issue is solved and sandbox service of Mina Meddelanden is up and running again.


Posted: Thu, 09 Jun 2022 14:48:00 +0000

Investigating

Sandbox environment for mina meddelanden is currently not working. All other environment are working fine and unaffected.


Posted: Wed, 08 Jun 2022 15:02:00 +0000

Info: New IP address for Mina Meddelanden sandbox

» View Event Details | Created Fri, 10 Jun 2022 12:49:00 +0000

Resolved

Kivra sandbox for Mina Meddelanden (https://sandbox-mm.kivra.com/service/v3) has got a new IP address: 45.86.104.141. You may need to allow access to 45.86.104.141 in your firewall settings.


Posted: Fri, 10 Jun 2022 12:49:00 +0000

Problem with some APIs

» View Event Details | Created Tue, 14 Jun 2022 13:16:00 +0000

Resolved

All APIs are working fine now


Posted: Wed, 15 Jun 2022 05:39:00 +0000

Investigating

The API to create tenants and manage agreements are currently answering with 500 after a timeout. All other APIs are working fine, notably the API to send content is working well.


Posted: Tue, 14 Jun 2022 13:16:00 +0000

Batch service not processing files

» View Event Details | Created Tue, 14 Jun 2022 14:59:00 +0000

Resolved

Batch files are being processed since this morning as expected. No need to resend files.


Posted: Wed, 15 Jun 2022 05:40:00 +0000

Investigating

The batch service is currently not processing files, we are working on it.


Posted: Tue, 14 Jun 2022 14:59:00 +0000

Issues with batch processing and some APIs

» View Event Details | Created Mon, 27 Jun 2022 08:17:00 +0000

Resolved

All systems are back to normal. There are no actions to be taken by the senders, all files in the batch service are being processed and the affected API are back to normal status.


Posted: Mon, 27 Jun 2022 14:57:00 +0000

Investigating

Due to some issues the processing of files in the batch service might have some delay. Also APIs to create tenant and list agreements might fail in some cases. We are working to restore normal operations.


Posted: Mon, 27 Jun 2022 08:17:00 +0000

Delay in batch service

» View Event Details | Created Wed, 29 Jun 2022 09:06:00 +0000

Resolved

All systems are back to normal and queued batch files are being processed, no actions required from a sender perspective.


Posted: Wed, 29 Jun 2022 15:32:00 +0000

In Progress

Processing av files in the batch service might experience some delay up to 30 minutes


Posted: Wed, 29 Jun 2022 09:06:00 +0000

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